Auto-Pay
Payments can be made by automatic withdrawal from your bank account or credit card with Auto-Pay. We prefer customers use a bank account to sign up for Auto-Pay as there are no fees associated with this service and this helps us can keep our cost low. The bank file is sent three business days ahead of the due date. Please contact the utility at least four business days prior to the due date with any changes.
To sign up for Auto-Pay, complete the Auto-Pay Application or log onto our account management tool, MyAccount. You will need the name on your account and the account number, both as they appear on your bill. No hassle, no fees. Sign up today - it's free!
Pay Online
Pay online with a bank account or credit card using our online account management tool, MyAccount. All credit/debit card and one-time bank account payments will incur a processing fee of $3.50 per transaction. Maximum transaction limit of $300; payments over $300 will require multiple transactions.
Pay by Phone
Call 866-335-0475 for our automated voice payment center. All credit/debit card and one-time bank account payments will incur a processing fee of $3.50 per transaction. Maximum transaction limit of $300; payments over $300 will require multiple transactions.
Pay by Mail
Use the return envelopes that accompany each month's bill. It's recommended that you send check or money order only, and include your payment stub with your payment. Please allow ample time for the payment to reach us by the due date!
Pay in Person
Our drive-up window and lobby, located at N30W5926 Lincoln Blvd. are open Monday - Friday, 8:30 am - 4:30 pm. We accept in-person payments by cash or check (sorry, no credit/debit cards!)
You can also access our payment drop box 24 hours a day, located in the east lane of our drive-up.