We offer several convenient methods for you to pay your utility bill.
Payments can be made by automatic withdrawal from your checking or savings account with Auto-Pay. We prefer customers pay by Auto-Pay as there is no fee to the customer or CL&W for this service.
You can print an Auto-Pay application, or if you would like us to mail an application to you, please email your name and address to our General Mail and ask for an Auto-Pay application. No hassle, no fees. Sign up today - it's free!
Pay online, using our online account management tool, MyAccount.
Pay by Phone
Call 866-335-0475 for our automated voice payment center.
Pay by Mail
Use the return envelopes that accompany each month's bill. It's recommended that you send check or money order only, and include your payment stub with your payment. Please allow ample time for the payment to reach us by the due date!
Pay in Person
Our drive-up window and lobby, located at N30W5926 Lincoln Blvd. are open Monday - Friday, 8:30 am - 4:30 pm. We accept in-person payments by cash or check (sorry, no credit/debit cards!)
You can also access our payment drop box 24 hours a day, located in the east lane of our drive-up.