Bill Payment Options

man entering credit card info on laptopWe offer several convenient methods for you to pay your utility bill.


Payments can be made by automatic withdrawal from your checking account with Auto-Pay. We prefer customers pay by Auto-Pay as there is no fee to the customer or CL&W for this service. Some advantages to using Auto-Pay are:

  • Helps avoid late or missed payments
  • No need to write checks
  • No postage costs
  • Transfers funds safely, securely and directly from your account
  • Easy to start, easy to cancel, and it's FREE

When enrolled in this convenient service, you will continue to receive a statement detailing the amount to be debited from your checking account on the due date.

You can print an Auto-Pay application, or if you would like us to mail an application to you, please email your name and address to our General Mail and ask for an Auto-Pay application. No hassle, no fees. Sign up today - it's free!

Pay Online

Pay online, using our online account management tool, MyAccount.

Pay by Phone

Call 866-335-0475 for our automated voice payment center.

Pay by Mail

Please use the return envelopes that accompany each month's bill. It's recommended that you send check or money order only, and include your payment stub with your payment.

Pay in Person

During business hours (Monday - Friday, 8:30 am - 4:30 pm), payments can be made at the utility office, located at N30W5926 Lincoln Blvd. You can use our drive-up window or come inside. You can also access our payment drop box 24 hours a day, which is located in the east lane of our drive-up.