The budget billing program is a free service offered to all residential customers. The program is designed to help you avoid unpredictable utility bills and make balancing your budget a little easier over the course of a year.
We ask that you have 12 months of utility history at your current residence and that your account balance is current. Your monthly payment amount is based on the average monthly bill expected through the April billing. In May, all budget accounts are reviewed, and budget amounts are revised to be based on the average expected bill for the next 12 months plus (or minus) 1/12th of any balance that was on the account after the April bill was paid. Any anticipated changes in rates are also taken into consideration.
All budget customers are required to enroll in our Auto-Pay program. With the automatic payment program, the budget amount is withdrawn electronically from the customer’s checking account on the due date of each month’s bill. There is no fee for this service.
To sign up for budget billing, email your request to General Mail or call us at 262-375-7650. For more information on ACH and to print an ACH application, click on Payment Information and scroll to "Auto-Pay."